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​​Frequently asked questions:


Show Only Tickets $17  |  Dinner & Show Tickets $45

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Copyright @ Westside Players, Inc. All rights reserved.

at The Warehouse

1009 S. 2nd Ave ~ Pocatello, ID 83201  ~  (208) 234-2654

*Please note on-line sales end 24 hours prior to show time. 

Show tickets are available at the door until 7:20 p.m. 

Show Only Tickets - $17.00

Can I buy tickets by phone?

To purchase tickets by phone.  Call 208-226-0572 and our volunteer will return your call.

Are tickets for sale online?
Yes, you may purchase your tickets online with a credit or debit card.  Show tickets are available at the door until show time. All tickets are will call at the door there is no need to print a paper copy.

If I purchase tickets online when do you charge my credit/debit card?
When purchasing tickets online your credit or debit card is charged immediately. This places your tickets at our box office for will call pick up and allows us to seat you with minimal wait time when you arrive at the theatre.

What if I want to pay with cash or check?
If you prefer to pay with cash or check please call 208-226-0572 and leave a message.  Our volunteer will return your call. 

What is included in the show-only ticket price?
 Show tickets include:  show and all taxes and fees. Water is provided at each table. Additional beverages may be purchased from the bar.  Snacks are also available. 

How far in advance can I make reservations?
Tickets are placed on sale beginning in November for the following season. You may purchase tickets prior to each show or for all shows you wish to attend at once. Tickets are first come first served. Follow us on social media for updates.

Do you offer season tickets or discounts?
No, due to financial and logistical issues stemming from the recent pandemic shut down we are unable to offer season ticket or general discounts at this time.  

Can I buy a group of tickets online?
Yes, you can purchase as many tickets as you need online. Tickets purchased online must be paid for with a credit or debit card. The entire purchase will be charged at that time and it is the responsibility of the purchaser to collect money from each party in the group. If you have questions, need to pay individually, or need assistance with special needs please call the Box Office at: 208-226-0572 and leave a message. Our volunteer will return your call. 

What if we can’t make our scheduled performance?
Although Westside Players ticket policy states “no refunds”, your patronage is very important to us. Per Westside’s policy, we cannot refund tickets but with 24 hour notice we will happily exchange tickets for another performance. 

What methods of payment do you accept?
We accept: cash, check, debit cards, & credit cards. 

Is your building handicap accessible?
A handicapped access ramp located on the north side of our building will ease your arrival to our theater. Simply ring the doorbell or call 208-234-2654 and one of our volunteer staff will open the door and help you to your seat.

What is the latest time to arrive?
Show ticket holders MUST arrive  15 minutes prior to show time at 7:30 pm.
No refunds are made for late patrons.
DOORS OPEN | 6:30 pm

Dinner 7:00 pm
SHOWTIME | 7:30 pm

Do you have a dress code?
Some patrons will dress up for special occasions though everything from casual to elegant is accepted. We want you to be as comfortable as possible during your visit to Westside Players.

What is your policy on cell phones in the theatre?
Texting during a performance or a ringing cell phone is a distraction for audience members and performers. If you bring a cell phone into the theatre, please turn it off or place it on silent (vibrate is not recommended as the noise may be a distraction for other patrons and/or the actors) before the performance begins. Patrons may exit the Theatre to use their phone during intermission. Please remember to silence it before re-entering the theatre.
What if I’m celebrating a special occasion?
We will be happy to announce your occasion from the stage if requested in advance through the box office or at the door when arriving.

What is your policy on cameras in the theatre?
The use of cameras, video/audio recording equipment, and picture cell phones is strictly prohibited and is a licensing infringement punishable by law.  This is a policy of the script licensing companies and beyond the control of Westside Players.

Do you have Gift Certificates available?
You may purchase a Gift Certificate by calling our office at 208-234-2654, please allow 2-3 business days and a volunteer will return your call.  To purchase gift cards via email contact, or you can purchase them at the door prior to each performance.

How do I redeem a Gift Certificate or other Complementary Ticket Certificate?
Each Gift Certificate / Complementary Ticket Certificate has a unique code on it that you can enter online at checkout. If you are unable to use online ticket sales please call our box office 208-226-0572 and we will be happy to help you.

May I bring my infant or young child?
In general, Westside Players is considered entertainment for adults; therefore, please consider Westside a PG-13 venue. Due to alcohol sales on premises all minors must be accompanied by an adult. We ask that you leave infants with a loving care giver.

How long is each performance?
Every play varies in length, but most performances average between 2 – 2 ½ hours with at least one 15 minute intermission. Typical performances will end between 9:30 pm – 10:30 pm.

How do I learn more about getting involved with Westside Players?
Thank you for your interest in getting involved. From building sets, donations, ushering, acting, running crew, and more there are volunteer opportunities for everyone. Please email to get started.